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The ARC of Jackson County

1003 W Main St.
Medford, OR 97501
Services: Residential In-patient Program, Out-Patient Programs , Gambling Addiction Program, Aftercare Program, Chronic Pain Management and Addiction Program, Intervention Services,DUII Services, Adult Drug Court and Community Family Court, Child Welfare Referred Transition Housing, Walk-in Sobering Services, Employee Assistance Services, Urinalysis Testing
Eligibility: Determined upon assessment. OHP and other insurance is accepted. They will work with you on a payment plan.

Birthright of Medford, Inc

Crisis Line: 1-800-550-4900
328 S. Central Ave.
Medford, OR 97501
Hours: 10am-1pm M, T, W, and F
Services: Free counseling services for pregnant women
Eligibility: All pregnant women

Centerpoint Employee Assistance and Development


801 O'Hare Parkway, #101
Medford, OR 97504
Hours: 8am-5pm M-F
Services: Offer a variety of job assistance and skill building resources including leadership and organizational development, professional coaching, facilitation, team-building, training, human resources management, mediation, career consulting and outplacement, critical incident stress management, and mental health counseling.
Eligibility: None

Child Welfare

Oregon State Department of Human Services

909 Royal Court Street>
Medford, OR 97504
Hours: 8am-5pm M-F.
Services: Specialized counseling and therapy for adults, families, children and adolescents. Individual, group and family therapy provided. Cost of services is based on a sliding scale.
Eligibility: Residents of Jackson County.

Community Works

HELPLINE (Resource Directory and rape crisis hotline) 541 -779-4357
Domestic Violence Council 541-774-4988
900 E Main Street
Medford, OR 97504
Hours: 8am-5pm M-F
The Dunn House- Food, clothing, support, education about domestic violence, safety planning, resource referrals and emergency transportation are available (541-779-4357)
Eligibility: for women and children who are escaping domestic violence
Youth Emergency Shelter-case management, counseling substance abuse treatment available through school, life skills and job search skills (541-779-2393 X221)
Eligibility: Homeless and runaway youth ages 11-17 that are not a ward of the state
Treatment Foster care services- Children are placed in foster care homes and also receive case management, counseling, substance abuse treatment through school, life skills and job search skills. (541-973-5293)
Eligibility: Youth ages 13-18 who are not a ward of the state
Transitional Living Program- Youth that live independently receive assistance with counseling, life skills and job search skills (541-779-2393 X 223)
Eligibility: Youth ages16-21
Independent Living Program- Youth receive educational and employment assistance, housing assistance, and life skills training. (541-779-2393)
Eligibility: Youth, 14+ who are or were in foster care need a referral from and must be in the custody of DHS or need to have an open, voluntary case with DHS after wardship has been dismissed

Counseling and Mediation

1040 Crater Lake Ave Ste. B
Medford, OR 97501
Hours: Vary
Services: Counseling for anxiety disorders and addictions, community and family mediation, mixed gender process therapy group, grief counseling.
Eligibility: None

Rogue Valley Manor Community Services

Foster Grandparents Program

1045 Ellendale
Medford, OR 97504
Hours: Vary
Services: Mentoring program for adults 55+ to work with youth in a variety of afterschool programs
Eligibility: Call for more information

Help Now

33 N. Central Avenue
Medford, OR 97501
Hours: M-F 9am-5pm
Services: Assist with removing barriers and provide mediation between individuals and businesses, agencies or other individuals.
Eligibility: None

Jackson County Health and Human Services

1005 East Main St. Building A
Medford, OR 97504
Hours: 8am-5pm M-F
  • Treatment for alcohol and drug dependency
  • Commission on children and families
  • Services for individuals with developmental disabilities
  • Healthy Start Program for infants and new parents
  • Mental and Public health services
  • WIC- nutritional program for women, infants and children
  • Vital Links Program- support and outreach for pregnant women and mothers. (Includes Safe Place food and clothing bank.)
Eligibility: OR residents covered under Oregon Health Plan Insurance

Jackson County Mental Health

1005 East Main Building B
Medford, OR 97504
Hours: 8am-5pm M-F
Services: Provides information, referrals, screening and treatment for mental health conditions; as well as crisis intervention.
Eligibility: OR residents covered under Oregon Health Plan Insurance.

Kolpia Counseling Services

111 Genesee
Medford, OR 97504
611 Siskiyou Blvd Ste. 8
Ashland, OR 97520

Hours: 9am-5pm Mon-Thurs., 9am-2pm Fri.
Services: Chemical dependency, DUI and mental health counseling
Eligibility: anyone is eligible, insurance accepted

Mediation Works

33 North Central Avenue Ste. 219
Medford, OR 97501
Hours: 9am-5pm M-F
  • Family Mediation
  • Court Mediation (victim/offender)
  • Workplace mediation
  • Community Mediation
  • Peer Mediation
  • Youth offender restorative courses
  • Juvenile detention center classes
  • Mediation Training programs provided in schools, workplaces, communities
Eligibility: None

Mental Health America

Mental Health America - Oregon

Crisis Line: 1800-273-TALK
Services: Information on mental disorders, treatment, support groups and resources.

National Alliance for the Mentally Ill (NAMI)

1005 E Main St.
Medford, OR Ste 105 Blding C
Hours: M-F 12pm-5pm
Services: Provide resources for people with mental illnesses, coordinate social activities and make referrals to support groups
Eligibility: Anyone with a mental illness

On Track, Inc.

221 W. Main Street
Medford, OR 97501
Hours: 8am-7pm M-TH, 8am-5pm Fri.
Services: Counseling for drug and alcohol recovery, intensive outpatient, DUI, domestic violence, Family Connect (Program for parents whose children have been removed from the home).
Eligibility: Work with insurance and cost of services is determined on a sliding scale.

Rogue Valley Pregnancy Resource Center

541-772-1921 (24 hour hotline)
2019 Aero way Suite103
Medford, OR 97501
Hours: 10am-4pm M-Th
Services: Education, support and advocacy regarding pregnancy, parenting and life skills. Women and infant clothing provided with participation of programs.
Mom's club: Participate in one of the 5 week programs and receive a new car seat and a baby shower.
Eligibility: Any parent or expecting parent

Southern Oregon Child Study and Treatment Center

1836 Freemont St.
Ashland, OR 97520
Hours: Vary
Services: Childrens' mental health support through inpatient, outpatient and residential programs
Eligibility: Children with mental health conditions. Services charged on a sliding scale. OHP and private insurance accepted.

WinterSpring Center for Loss and Grief

(541) 552-0620
Hours: M-F 9am-1pm
  • Bereavement groups
  • General Bereavement classes
  • Bereaved Parents group
  • Healing from Suicide group
  • Children's group
  • Mother Loss group
  • Family Divorce Support Program
  • School-based Teen groups
  • One-on-one support by trained volunteers for teens and adults dealing with life-threatening illness or bereavement
  • Community Bereavement Education
  • Semi-annual Educational Series for volunteers and community members
  • Speakers Bureau
  • Information & Referral
  • Resource Library of books and videos for clients; reading room for community members
  • Educational presentations to Businesses, Agencies, Schools and Community Groups
Eligibility: None

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